QIO PERSPECTIVE / DATA & DECISIONS

A dashboard is only useful if it changes a decision.

Start with the question someone needs to answer, not the chart you want to build.

Name the decision

Who is looking, what do they need to decide and how often? A daily operations view serves a different purpose from a monthly commercial review.

Agree the definitions

Clarify the source, period, denominator and exclusions. A polished chart cannot resolve a disagreement about what the number means.

Show what needs attention

Make freshness, missing data and exceptions visible. A quiet data failure should never look like a good result.

Close the loop

When the measure changes, make the next action clear. Check whether the view improves decisions rather than counting how often it is opened.

QIO editorial perspective · General information for discussion.

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